TERMS OF SERVICE / PRIVACY POLICY / SHIPPING POLICY / REFUND POLICY
It is a condition of your access and use of this website that you agree and comply with in full the following terms and conditions of use. You are authorised to use this website in accordance with these Terms and Conditions. The Magic Molecule Co. reserves the right to restrict access or use by any person whom it considers does not comply with these Terms and Conditions. Please be aware that The Magic Molecule Co. may revise these Terms and Conditions at any time by updating this posting. You should check this website from time to time to review the current terms and conditions, because they are binding.
You are deemed to place an order with us by ordering via our online checkout process. We will send you an order acknowledgement, detailing the products you have ordered, and the delivery address entered. Our acceptance of an order takes place when we dispatch the order; this is when the purchase contract will be made, even if your order has been processed immediately. We have the right to refuse an order where:
The delivery timescales quoted on our website are estimates and should only be used as guidance. The vast majority of our orders arrive within these timescales; however, we would ask that you wait 3 (for express orders) or 5 (for standard orders) working days past the last estimated delivery day before contacting us should your parcel not arrive within the estimated timescale
All prices include VAT at the current rate. Our VAT number is GB 974 8969 34.
We hope you’ll be delighted with our products, but if for any reason you’re not completely happy, we’ll refund or replace the item(s) as part of our 100% satisfaction guarantee.
Changed your mind or ordered by mistake? No problem, call or email customer services and we will advise what to do next.
(Please note unwanted items must be returned to us within 60 days of purchase, all return costs must be paid in advance of posting and are non-refundable).
Tel: 01252 279 303 (Mon – Fri 9am to 5pm).
Email: customer.services@themagicmoleculeco.co.uk
You are not permitted to print and download extracts or graphics from this website for your own use. Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including without limitation photographs and graphical images) are owned by us. For the purposes of these Terms and Conditions, any use of extracts from this website for any purpose is prohibited. If you breach any of the terms in these Terms and Conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this website.
To assist you in locating further information, we may include links to other websites. If you use those links, you leave this website. This does not imply that we approve or endorse the contents of that website or the material available from it. The Magic Molecule Co. is not responsible for the content of such sites or their privacy policies.
If you decide to access any of the third-party websites you do so entirely at your own risk. If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, the home page of this website and are subject to the following conditions:
We expressly reserve the right to revoke the right granted for breach of these terms and to take any action we deem appropriate. You will fully indemnify us for any loss or damage we, or any of our group companies, may suffer or incur as a result of your breach.
Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this website will be considered non-confidential and non-proprietary. We will have no obligations concerning such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.
You are prohibited from posting or transmitting to or from this Website any material:
We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material.
We, any other party (whether or not involved in creating, producing, maintaining or delivering this website), and any of our group companies and the directors or employees of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website. Nothing in these terms and conditions shall exclude or limit our liability for:
If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof. You agree to indemnify us fully, defend and hold us, and our directors and employees, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this website, or the use by any other person using your registration details.
While we endeavour to ensure that the information on this website is correct this cannot be guaranteed. We may make changes to the material on this website, or to the products and prices described within it, at any time without notice. The information on this website is provided “as is” without any conditions, warranties or other terms of any kind.
These Terms and Conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts. We do not warrant that materials/items for sale on the website are appropriate or available for use outside the United Kingdom. It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.
The information and services on our website are directed solely at those persons who access this site from the United Kingdom mainland. Our business and the services we offer are governed by the applicable laws of England and Wales. No warranties and/or representations of any kind, express or implied, are given as to the compliance of the information shown on this website, the services offered by or on behalf of us, any information relating to such services and our business in any respect with any laws of any other country which do not, in any event, affect or apply to the same.
Our contact details are as follows: The Magic Molecule Co., The White Barn, Runfold St George, Farnham, Surrey GU10 1PL.
General email: customer.services@themagicmoleculeco.co.uk